Customer Relations Management

What do wedding planners, gas mileage calculators and photo albums have in common? They're all examples of templates available in the Google Docs Template Gallery that Sarah Beth Eisinger (Docs Templates engineer), Grant Dasher (intern), and I built and (happily!) released today.

When researching how people use templates, we saw that lots of you create documents for all aspects of your lives. You need resumes and cover letters to look for jobs and fax cover letters and invoices to run your businesses. And of course you want to use documents in fun ways with family and friends, such as unique designs and layouts for invitation cards and calendars. Finally, everyone wants to be able to have tools that "just work": print mailing labels, track portfolio values, and manage projects without having to painstakingly create documents from scratch.

These needs inspired our new templates and gallery. We developed these in conjunction with Avery Dennison, Vertex42.com, TemplateZone, and Visa Business.

Many templates leverage the collaborative aspect of Google Docs so that several people can work on a single document online without having to email attachments back and forth. To hear the story behind two templates, watch these videos:

To get started, go directly to the template gallery or access it from the "New" menu in your document list. Templates are currently available only in English, but other languages are coming soon. They're also available to Google Apps users.


Posted by Valerie Blechar, Templates Engineer, Google Docs

(Cross-posted on the Google Docs Blog.)